Behavioral Science & SBC Expert | Public Health Consultant | 10+ yrs in USAID & Global Health Programs
Behavioral Science & SBC Expert | Public Health Consultant | 10+ yrs in USAID & Global Health Programs
  • Netherlands, Duitsland
  • 13 juni 2025

Experienced and impact-driven Social and Behavior Change (SBC) Specialist with over 10 years of leadership in public health, gender equity, and human rights programming across Africa. Skilled in integrating behavioral science models—such as COM-B, Fogg, the Transtheoretical Model, and behavioral economics—into large-scale health interventions to drive behavior change and shift social norms.

Proven expertise in strategic communication, policy advocacy, monitoring, evaluation & learning (MEL), and program management, with a strong track record leading multi-million-dollar USAID-funded health initiatives. Successfully designed Zambia’s first district-level SBC strategies, developed HIV/AIDS policy frameworks for key populations, and trained 200+ healthcare providers in motivational interviewing and behavioral economics.

Experienced in applying digital tools and AI platforms (e.g., ThinkBig) to segment audiences, track behavioral barriers, and optimize program performance. Currently consulting for the International Trans Fund, leading the development of a behavioral indicator framework and MEL system to enhance participatory grantmaking and advocacy impact.

Specialized in SRHR, HIV, gender, and key population programming, with deep experience in community engagement, donor relations, and health systems strengthening. Legally authorized to live and work in both the Netherlands and Zambia. Committed to advancing inclusive, data-driven, and sustainable solutions in global health and social justice.

E-mail
levy.ngosa@yahoo.com
Telefoonnummer
+31685000242

Opleiding

Master of Law- Sexual Reproductive Rights in Africa @ University
jan 2024 — Huidig

Master of Laws (LLM) – Sexual and Reproductive Rights in Africa
University of Pretoria | Centre for Human Rights, South Africa (Ongoing, Expected 2025)
An interdisciplinary and Pan-African postgraduate program focused on the legal, ethical, and policy dimensions of sexual and reproductive rights (SRR) in Africa. The program combines theoretical and practical training on international human rights law, comparative constitutional law, feminist legal theory, and public health. Key areas of study include abortion rights, access to contraceptive and maternal health services, LGBTQ+ rights, harmful practices such as FGM, and the legal regulation of sexuality and reproduction in African states. This program enhances my ability to engage in SRR advocacy, legislative reform, strategic litigation, and research that strengthens accountability and advances gender justice on the continent.

Professional course @ Online
mrt 2023 — mrt 2023

Project DPro Foundation – Project Management for NGOs
PM4NGOs | Completed: March 2023
A globally recognized certification program focused on practical project management skills tailored to the nonprofit and development sectors. The course covered essential competencies in project design, planning, implementation, monitoring, evaluation, and close-out, using the PMD Pro framework. Emphasis was placed on results-based management, stakeholder engagement, risk assessment, logical frameworks, and adaptive management in dynamic development contexts. This certification has strengthened my ability to manage complex, donor-funded programs with a focus on accountability, efficiency, and impact.

Diploma @ Online
jan 2022 — feb 2022

Level 5 Diploma in Health and Social Care (CPD Accredited)
Inspire London College | Completed: August 2022
An advanced diploma program designed to develop leadership, managerial, and clinical support skills in health and social care settings. The course covered core areas such as safeguarding, care planning, health promotion, mental health support, person-centered care, and quality assurance. Emphasis was placed on ethical practice, communication, and understanding complex needs in diverse populations. This qualification strengthened my ability to lead community health initiatives, supervise care teams, and contribute to improved outcomes in both clinical and non-clinical environments.

Advanced Certificate- Legal Studies @ University
aug 2020 — aug 2021

Completed a specialized legal studies program with foundational training in Zambian law, legal systems, and human rights. The curriculum covered key areas such as constitutional law, criminal justice, legal research and writing, and the role of law in social development. This program strengthened my ability to analyze legal frameworks, support rights-based programming, and engage in policy advocacy, particularly in contexts involving vulnerable and marginalized populations. It also enhanced my understanding of the intersection between law, public health, and social justice.

Bachelor of Arts- Social Work Practices and Development Studies @ University
mei 2016 — dec 2021

Graduated with a multidisciplinary degree focused on social justice, human development, and community-based approaches to poverty reduction, health, and human rights. The program provided a strong foundation in social work theory, policy analysis, and development practice, with emphasis on participatory methods, case management, and advocacy for marginalized groups. Coursework included research methods, social policy, community development, and psychosocial support, preparing me to design and implement inclusive, rights-based programs in diverse settings.

Ervaring

Monitoring, Evaluation and Learning Consultant @ International Trans Fund (ITF)
mei 2025 — Huidig

As a Project Management Consultant for the International Trans Fund (ITF), I currently lead the development of a comprehensive Monitoring, Evaluation, and Learning (MEL) Framework for the 2025–2029 strategic period. My role involves conducting an in-depth MEL system review and gap analysis, ensuring alignment with ITF’s participatory grantmaking model and long-term goals. I designed a Behavioral Indicator Matrix to integrate behavioral science into MEL processes across ITF’s core areas: participatory grantmaking, capacity strengthening, philanthropic advocacy, and institutional development. I also developed a detailed Results Framework featuring baselines, performance targets, and KPIs to support data-driven decision-making and accountability. In addition, I created training resources and facilitated capacity-building sessions for ITF staff and grantee partners, focusing on participatory learning, qualitative methods such as the Most Significant Change technique, and strategic use of data. My consultancy ensures the MEL system adheres to global best practices in human rights-based and trans-led movement-building approaches, while enhancing the organization’s overall learning, transparency, and reporting effectiveness.

Senior Social & Behavior Change Advisor @ United States Aid For International Development (USAID)
feb 2024 — feb 2025

As a Senior Advisor for Social and Behavior Change (SBC) at USAID/Zambia, I provided strategic leadership for a $25 million health portfolio encompassing HIV, malaria, family planning, nutrition, and maternal and child health programs. I led the development and execution of SBC strategies grounded in behavioral science, psychological nudges, and community engagement principles to improve health outcomes and promote sustainable behavior change. My responsibilities included managing experimental SBC interventions and establishing Monitoring, Evaluation, and Learning (MEL) frameworks to track performance, resulting in a 15% improvement in program efficiency. I worked closely with government stakeholders, donors, and implementing partners, advising national SBC technical working groups to enhance policy coherence and foster local ownership. Through this role, I significantly contributed to the integration of behavioral insights into Zambia’s public health programming and supported data-driven approaches to improve service delivery and community trust in health systems.

Social & Behavior Change Specialist @ The Manoff Group
mei 2022 — feb 2024

As a Social and Behavior Change (SBC) Specialist with The Manoff Group under the USAID MOMENTUM project in Zambia, I led the implementation of nine district-level SBC strategies aimed at improving community health outcomes. I applied behavioral science models and ethnographic research to design evidence-based interventions that addressed local behavioral drivers and barriers. My work included developing multimedia communication materials using tailored message framing techniques to enhance audience engagement and influence health behaviors. I trained over 200 healthcare providers in behavioral economics and motivational interviewing to strengthen client-provider interactions and service uptake. Additionally, I supported the integration of SBC strategies into Zambia’s Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMNCAH) plans, ensuring alignment with national policies and systems. I also applied the ThinkBig AI platform to categorize health facilitators across individual, social, and structural levels, which significantly improved monitoring, evaluation, and learning (MEL) frameworks and enabled the measurement of SBC contributions to positive health outcomes.

Community Coordinator @ Centre for Infectious Diseases and Research in Zambia (CIDRZ)
jan 2020 — sep 2020

As Community Coordinator for the Centre for Infectious Disease Research in Zambia (CIDRZ) under the Key Populations Program, I led field implementation of HIV prevention and outreach activities, with a focus on increasing service uptake among marginalized and hard-to-reach groups. I coordinated peer navigation teams and social network strategies that improved HIV testing uptake by 20% and strengthened service linkages to care and treatment. By fostering collaboration with the Ministry of Health (MoH), civil society organizations (CSOs), and PEPFAR partners, I enhanced program coordination, referral systems, and the overall reach of HIV services. My role also involved mobilizing communities, building trust with key populations, and facilitating client-centered approaches that promoted retention in care and reduced stigma within healthcare settings.

Senior Technical Officer- Social & Behavior Change @ Family Health International (FHI360)
okt 2016 — dec 2019

As Senior Technical Officer – Social and Behavior Change (SBC) at FHI360 under the USAID Open Doors project, I was responsible for designing and implementing tailored SBC interventions targeting key populations, including sex workers, Men who have sex with other Men (MSM), and transgender individuals. I developed evidence-based strategies that improved service uptake and community engagement by 25%. My work included the deployment of digital behavior change tools such as SMS campaigns and chatbots, which increased user interaction and program reach by 30%. I utilized A/B testing and real-time analytics to optimize campaign performance, resulting in a 20% improvement in effectiveness. In this role, I also ensured the integration of gender, community engagement, and human rights principles across HIV service delivery. My contributions supported inclusive programming and strengthened alignment with national HIV strategies, contributing to a more responsive and equitable healthcare system for vulnerable populations.

Project Officer @ Friends of Rainka (Now Operating as Dignitate Zambia Limited
jan 2015 — sep 2016

As Project Officer at PANOS Institute Southern Africa, I led research and advocacy efforts focused on addressing discrimination against LGBTQ+ communities in Zambia. I conducted policy-oriented research to document stigma, human rights violations, and health disparities, using the findings to develop advocacy tools that contributed to policy and legislative change. I applied behavioral segmentation techniques to design targeted communication campaigns, which increased audience engagement by 30%. My role involved building strategic partnerships across civil society, government institutions, and media outlets to promote inclusive dialogue on equality and human rights. Through these collaborations, I facilitated multi-stakeholder engagements that influenced public discourse and contributed to improved program outcomes, including a 25% boost in policy responsiveness and visibility for LGBTQ+ communities.

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