Experienced in Digital Marketing, Customer Service and Administrative Supports.
Experienced in Digital Marketing, Customer Service and Administrative Supports.
  • Schiedam, Netherlands
  • 22 februari 2023

 

  • Distinguished relationship management skills.
  • Posses vital Customer service and communication skills.
  • Experienced in executing administrative tasks.
  • Familiar with handling multiple CRM software (Monday, HubSpot).
  • Proficient in Microsoft Office Suite. 
  • Proficient in using digital advertising tools (Google ads, Meta business suite).
  • Proficient in Hootsuite, and Social Media Calendars.
  • Ability to work with HTML5, CSS and WordPress.

 

 

  • Experience using Canva.

 

 

Categorie
E-mail
neela.mahrufa@gmail.com
Telefoonnummer
0628993379

Opleiding

Professional Degree @ Coursera and Google
okt 2022 — Huidig

Professional Degree in Digital Marketing and E-Commerce.

Bachelors @ North South University
apr 2012 — feb 2018

Bsc. in Computer Science and Engineering.

Ervaring

Retail Assistant @ Primark
jul 2021 — mrt 2023

Understanding the need of Customers and maintaining difficult conversations.
Handling transactions.
Persuading and negotiating with customers.
Organising and keeping the sales floor presentable.
Supporting the Impact team.
Collaborating with the Stock Management System.

Social Media Moderator and SEO writer @ IWNG
feb 2020 — jul 2021

Create content for all Social Media.
Create graphics, banners and flyers.
Write original content and captions and schedule across Instagram, Facebook and LinkedIn.
Monitor post engagements and adjust the content schedule accordingly.
Creating creative content for the blog and providing articles based on the wellness and daily lives of Expat women.
Editing interview features of international entrepreneurs into informative reports and content.
Publishing the content in WordPress and editing to achieve a higher SEO ranking.

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