Experienced Business Analyst and SAP MM-SRM-PM Functional Consultant
Experienced Business Analyst and SAP MM-SRM-PM Functional Consultant
  • Nairobi, Kenya
  • 21 juni 2024

Seasoned ICT Professional, who enjoys art of systems analysis and design. I have been continuously referred to as a team player who enjoys working with people. I am a quick learner who pays keen attention to detail, and values integrity and consistency in work processes. I have over 16 years of extensive working experience gained from managing, analysing, supporting medical systems and SAP ERP in four organizations



Bachelor in Business Information Technology (BBIT) @ Kenya Methodist University
mei 2011 — aug 2014

Bachelor in Business Information Technology (BBIT)


Supervisor Strategic Operations Office - Office of the Commissioner General @ Kenya Revenue Authority
okt 2023 — Huidig

Supporting IT Strategy towards adopting and implementing Cutting Edge Technology for Organizational Efficiency

Business Systems Analyst - Business Applications Support @ Kenya Revenue Authority
jan 2016 — sep 2023

• Business Systems Analyst attached to the Business Application Support Unit providing technical support to business users on SAP Modules of (MM/SRM/PM) Q-Pulse, Team Mate+, Asset Management and other systems.
• Documenting Requests for Change documents for system changes or upgrades, Performing systems user tests on new functionalities for Quality Assurance purposes and providing user support and training
• Developing technical specifications, design models, and design artifacts for business processes identified for automation and providing 1st and 2nd-level user technical support for all supported systems.

Deputy Manager - Systems Health Insurance @ The Heritage Insurance Company
sep 2010 — nov 2016

Managing and administering the Medical System and continually analyzing the business needs and aligning the system towards achieving the overall business goals

Systems Officer @ Liberty Life Kenya
nov 2005 — aug 2010

• Managing and administering the day-to-day running of the Medical Core System
• Monitoring system connectivity between Kenya and Cape Town SA ensure the links are up and stable.
• Analysing and aligning the Medical Core system in line with the organizations goals in liaison with the development teams in Liberty SA
• Providing user training and support for new system functionalities and reviewing user development requests

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