Operations manager


Better Places Travel
Geplaatst op 11-08-2017 Plaats: Leiden Regio: Zuid-Holland Dienstverband: Tijdelijk Opleidingsniveau: HBO, WO Uren per week: > 32 Reageren voor 15-09-2017

Better Places based in Leiden, the Netherlands, provides an online platform for travellers design and book a tailor-made trip by connecting them directly with local agents in 30 countries outside of Europe. These local operators are tourism professionals with a passion for travel and people and a strong focus on responsible travel. Better Places focuses on the Dutch and Belgian market. In Germany we operate as Fairaway and internationally as Better Places Travel.

For our international branch, Better Places Travel, we are currently looking for a recent graduate and native speaker of English to join our team in the role of Operations Manager starting in November 2017.


Better Places is a fast-growing start-up that offers a lot of room for own initiative and responsibility. We are looking for a confident, enthusiastic and pro-active candidate. You will be given space to learn within a small team. Accuracy is important, as is a flexible, service-orientated attitude. Native proficiency in English is a must, as is a good working knowledge of Dutch. Ideally, you are also passionate about sustainability and social enterprise and live in Leiden or nearby.

Job requirements:

  • Bachelor degree, preferably in the field of tourism
  • Accurate and service orientated
  • Independent, flexible, responsible
  • Affinity with sustainability
  • Can handle stress and has a good sense of humour

Job description:

You will be responsible for the running of all operations for Better Places Travel. This will involve, but is not limited to: handing all incoming mail traffic, processing and invoicing all bookings, speaking to clients who phone us, managing all communication with local agents, making progress reports, website maintenance.

What we offer:

  • A salary in accordance with your experience
  • A diverse role with a lot of autonomy and responsibilities
  • A growing and dynamic international company
  • A great place to work with plenty of growth potential


Are you interested in this vacancy? Please send your CV and letter of motivation to Marcela Rilovic at info@betterplacestravel.com. For any questions, give us a call on +31(0)71 891 0404.