The Global Center on Adaptation (GCA) is an international organization which works as a solutions broker to accelerate action and support for climate adaptation solutions, from the international to the local, in partnership with the public and private sector, to ensure we learn from each other and work together for a climate resilient future.
We are looking for an experienced professional with proven competencies in the fields of information communication technologies and in building and shaping effective online communities, events and digital platforms. The Senior Officer Digital Diplomacy is responsible for delivering enhanced digital modes of communication and shape GCA’s presence and impact online.
Specifically, the position will support the following three GCA programs:
- the Climate Vulnerable Forum (CVF) and V20,
- the Climate Adaptation Summit Online (CAS) and
- the GCA’s online climate adaptation data platform.
The Senior Officer Digital Communications & Diplomacy will be part of the GCA communications team reporting to the Head of Communications and will functionally report to the CVF & V20 Program Head, to the CAS online manager and to the Chief Scientist who is responsible for the data platform. The Senior Officer Digital Diplomacy will devote approximately 50% of the role towards the CVF and V20 Program of the GCA and 50% towards the CAS Online and the data platform.
The successful candidate will play a key role in the development and implementation of digital engagement strategies to support the diplomatic and technical cooperation of the CVF and V20 and in support of the success of the CAS Online and the data platform.
- Lead on all digital engagement of the GCA, including the CVF and V20 Program;
- Act as digital diplomacy advisor to the CAS Online and the data platform;
- Provide expert guidance and act as a resource within GCA on digital communication and diplomacy to all stakeholders, including program heads, CAS Online partners, and the CVF and V20 presidency, leadership group (Troika) and members;
- Develop and oversee the implementation of separate digital diplomacy strategies for GCA’s programs, including CVF and V20, encompassing all online tools (websites, intranet, email platform, social media channels and other) for enhancing communications impact, exchanges and community engagement of participants, and for public communications;
- Conduct analysis on a range of usage data related to the first phase implementation of these digital diplomacy strategies and propose and oversee the implementation of strategy refinements for the optimization of results, including in response to internal and external user feedback;
- Oversee the re-development of the GCA’s and CVF and V20 websites by an external service provider and support colleagues to contribute and publish content on its websites;
- Contribute to the development and continuous improvement of the data platform from a digital diplomacy perspective;
- Liaise with colleagues, partners and external service providers, for the optimization of effective cross-platform public communications for the GCA, CVF and V20, CAS Online and data platform;
- Using available platforms, lead the creation, publishing of content and materials, interaction management, and user assistance and troubleshooting for the CVF and V20, and advising and supporting the program team members on intranet publishing and functionalities;
- Liaise with internal and external scientists and knowledge partners towards the development and data engineering of new knowledge products;
- Provide other advice and support on digital diplomacy and related ICT solutions and matters, as requested.
- Master’s degree or equivalent in information technology, digital marketing and communications, digital media, applied communications, or similar;
- At least 10 years and preferably 15 or more years of work experience in information technology communications solutions, including with a focus on online community tools, web-conferencing and multi-media publication and providing strategic advice in these domains;
- Track record of ICT experience in the non-profit and public sectors and in a developing country context;
- Experience developing and disseminating multimedia content for online audiences, including in the fields of climate change/environment and international development;
- Experience in supporting significant, high-profile and innovative online events and meetings;
- Experience designing online community platforms and web-conferencing and communications strategies to maximize community engagements and facilitate communications, and monitoring and adjusting strategies in response to usage data and online analytics;
- Experience using advanced IT platforms and programs for online publishing, working with a range of different CMS and intranet tools, including WordPress, Microsoft Sharepoint/Teams, and Google Suite, and social media authoring tools, with demonstrated levels of expertise and an up-to-date understanding of the most prevalent and effective, available IT tools and programs;
- Ability to work effectively within interdisciplinary and intercultural teams and partners;
- Written and verbal fluency in English. French and Spanish and other languages of CVF member countries are an advantage;
- Ability to work under tight deadlines in a team setting.
About the CVF and V20 Program
The GCA is Managing Partner of support to the Climate Vulnerable Forum (CVF) and the Vulnerable Twenty (V20) Group of Ministers of Finance, through a dedicated Support Program and by hosting the secretariat and representational office of the CVF and V20. The CVF and V20 is a state-led cooperation group of 48 developing countries heavily threatened by climate change that work together for stronger and more effective responses. The GCA supports the work of the CVF and V20 to accelerate climate action in a variety of domains: technical and policy advice, communications and organizational support, partnership building and support to international cooperation. The Program has two work streams of activities, one focused on the work of the CVF, and the second focused on the work of the V20 Finance Ministers. The CVF and V20 Support Program also works in an integrated manner together with wider activities and programs of the GCA to accelerate adaptation action at speed and at scale.
The CVF has a strong track record in digital communications, convening the first-ever intergovernmental summit of world leaders to be held entirely online in November 2018, in addition to a number of social media online campaigns. Since the onset of the COVID-19 pandemic, and cancellation of many international meetings, travel restrictions and changing modes of interaction, the CVF and V20 are looking to ensure continuity in cooperation drawing further on digital means. The GCA’s CVF and V20 Support Program will, therefore, be significantly enhancing and scaling up the initiative’s online presence and communications means.
About the Climate Adaptation Summit Online
In January 2021, the Netherlands government will host the first ever global leaders’ summit on adaptation – the Climate Adaptation Summit (“CAS Online”) in an entirely online format. It will be a state of the art, climate neutral virtual conference, streamed worldwide over 24 hours with (online) anchoring events from cities around the world. It will build on the work of the Global Commission on Adaptation, delivering enhanced ambition, accelerated actions, and tangible solutions to the problems of a warming world. In hosting the CAS Online, the Netherlands will closely collaborate with the GCA. A dedicated inter-ministerial Summit-team with involvement from GCA, various Road-to-CAS events by different partners, supported by the diplomatic network of the Netherlands, and an online portal mark the pathway towards January 2021 CAS Online. This summit represents a unique moment in time to connect actions, solutions and challenges to build back better and accelerate adaptation action.
The CAS Online will consist of several complementary components, led by a restricted physical meeting for leaders in the Netherlands streamed worldwide, who will be joined online by other participating Heads of State and Government. CAS Online will also be supported by events on the same day around the world, both in-person when appropriate and online. The opportunity to showcase contributions from around the world, highlighting the most pressing international challenges and solutions, reflects the inclusive nature of the CAS Online as it seeks to grow the movement for accelerated adaptation action. The CAS Online will digitally connect all the different events over a 24 hour cycle, leveraging its collective strength to reach a global audience in spite of any ongoing travel and meeting limitations.
What we offer
The GCA offers a dynamic, high-profile and international working environment in a growing organisation. You will be contributing to our global mission on climate adaptation. The post will be located in Rotterdam, on a full-time basis (40 hours per week). The position will be given an opportunity to promote ongoing international collaboration and communication on climate change through digital means amid significant hindrances to international travel due to the COVID19 pandemic.
How to apply
If you are interested in this position, please submit your motivation letter and CV at gca.recruitee.com before 10 August 2020. Kindly mention the date as of which you would be available to start (possibly temporarily remotely due to COVID-19) and whether you have a visa for the Netherlands or whether GCA should make visa arrangements.
Equal Employment Opportunities Statement
The GCA does not discriminate in any of its programs or activities on the basis of race, colour, religion, sex, nationality, age, disability, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
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