Oxfam is a global movement of people working together to end the injustice of poverty. Together we save, protect and rebuild lives. And we won’t stop until every person on the planet can defeat poverty or any type of inequality or discrimination. We are an international confederation of 21 organisations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. All our work is led by three core values: Empowerment, Accountability, Inclusiveness.

 

General Information

Deadline for Applications: 26 September 2021 (midnight, CET)
Unit: EA Global Business Support
Department: Finance and Operations
Duty Station: The Hague, The Netherlands
Job Grade: 10
Working Hours: 36 hours per week

Purpose 

  • To provide leadership of the EA Global Business Support Operations and Service Delivery Team (functions above) and oversee the contribution of the team in delivering business services to and oversight of countries in which Oxfam Novib is the EA in accordance with the Service Level Agreement.
  • To partner with unit managers, country management teams, and Oxfam EA Joined Up Unit on functional areas of expertise and continuous improvement and harmonization of processes and services.
  • To coordinate roving assignments to Oxfam countries, where appropriate.

 

Result Areas and Key Deliverables 

  • Delivery of Business Support and Oversight to countries in accordance to service level agreements improving business support standards and efficiency.
  • Contribution to Oxfam Novib’s approach to harmonising EA functions, systems, policies and procedures with other affiliates and Oxfam international.
  • Advising management of country offices and units in The Hague on aspects and risks, as well as (joint) consolidation of monthly and quarterly reports, and multi-annual prognoses.
  • To where appropriate coordinate roving assignments to Oxfam countries to ensure (continuity of) business operations and operational support of  humanitarian responses.

 

Key Tasks 

  • Provides (non-line management) leadership of the EA Global Business Support Operations and Service Delivery Team.
  • Coordinates the Business Support and Oversight team development of policies, frameworks, products and services in accordance with Service Level Agreements designed to ensure consistently high service performance. Ensures roll out and trainings in countries.
  • Coordinates the delivery, either by the EA BS Unit or in collaboration with other Units, of timely, high quality, culturally responsive and context appropriate business support services to Oxfam Novib EA COs in the fields of financial management and administration, compliance, HR, procurement, IT and Security.
  • Coordinates the strategies of the different functions properly in place and implemented, identifies, documents and proposes mitigating strategies for risks identified in CO and regions.
  • Coordinates business and oversight support of humanitarian responses, ensures the feasibility of programmatic and  humanitarian work
  • Ensures profiling and representation of the EA Global Business Support Operations and Service Delivery Team (functions above) amongst Oxfam countries and regions.
  • Partners with unit managers, country management teams, and Oxfam EA Joined Up Unit on functional areas of expertise, delivery and continuous improvement and harmonization of processes and services.
  • Contributes to Oxfam Novib’s approach to harmonising EA functions, systems, policies and procedures with other affiliates and Oxfam international through supporting the workstream priorities (to be determined) and transitioning of Oxfam Novib’s EA function to the Joined Up unit in line with the agreed up stage gate criteria.
  • Contributes to the quantification and monitoring of costs associated with provisioning of Oxfam Novib EA BS with the aim of informing the development of the OI Joined-up and as the basis for saving targets.
  • Contributes to the achievement of annually determined targets with respect to a reduction of ineligible costs experienced in COs.
  • As EA COs phase out, in accordance with the Country Presence Review, achieves annually optimize efficiency for the EA Global Business Support Operations and Service Delivery Team (functions above).
  • Advising management of country offices and units in The Hague on aspects and risks, as well as (joint) consolidation of monthly and quarterly (financial) reports, and multi-annual prognoses.
  • To where appropriate coordinate roving assignments to Oxfam countries to ensure (continuity of) business operations and operational support of  humanitarian responses.

 

Knowledge and Experience

  • Have a university degree in a field relevant to Finance, Administration or Business.
  • Have at least 5 year experience in a similar role as describe above, with and within developing countries.
  • Have strong conceptional understanding of financial management in a development organization.
  • Have proven experience in managing in complex matrix management organizations without line management responsibilities.
  • Proven experience in strategic thinking, and judgement.
  • Excellent, proven ability to view problems as part of an overall system and to solve problems considering the whole system.
  • Demonstrate self awareness and maturity.
  • Excellent decision-making capability and ability to transparently communicate such decisions.
  • Demonstrable capability in enabling others to deliver on the organisations goals and working collaboratively with others to increase impact for the organisation.
  • Haven the proven ability to deliver timely and high quality business support to a diverse group of stakeholders in a culturally responsive, context specific and respectful manner.
  • Are an excellent communicator who leads in building relationships and motivating and engaging others.
  • Strong representation and influencing skills at senior levels, both internally and externally.
  • Have an excellent command of English & ideally French both written and spoken.

 

What we Offer

For initial appointments, Oxfam Novib offers a contract of maximum one year with possibility of extension. The position is based in The Hague, The Netherlands. Oxfam is committed to providing a fair and competitive pay and benefits package that is justifiable to our donors. This position is classified in scale 10. The gross salary range is between €3.245 to €4.994 on the basis of 36 hours per week. Benefits typically include annual pay increases, performance-related salary increases, holiday allowance, contributions to commuting costs, vacation days, parental, care and special leave, a private bicycle scheme, pension scheme, etc.

 

Click here to apply

 

Application

We are committed to ensuring diversity and gender equality within our organization. Therefore, people of all gender identities, sexes, sexual orientations, races, colours, religions, cultures, abilities, etc. are eligible for this position.

Oxfam aims to attract great talent that not only fits the job but also Oxfam’s high standard of values and principles, who shares and demonstrates Oxfam’s commitment to prevent and eradicate any type of misconduct including sexual harassment, exploitation and abuse, any other type of misuse of power or lack of integrity and financial misconduct. We are committed to promoting the welfare of children, young people and adults. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. This vacancy is posted both internally and externally at the same time, however with equal suitability, the internal candidate will be preferred. Although we are currently working remotely, upon appointment, you will be expected to be located in the duty station and to have a valid work permit. Oxfam Novib is unable to provide visa sponsorship at this time. All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism, finance checks, or integrity screenings/references relating to misconduct and disciplinary actions in prior employment. Oxfam Novib retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description.

For more information about the position, you can contact the manager of the EA Global Business Support unit: Janneke den Hertog (she/her) Janneke.den.hertog@oxfamnovib.nl

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Oxfam is a global movement of people working together to end the injustice of poverty. This means that we tackle the inequality that keeps …
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