We help to strengthen resilience of vulnerable people exposed to hazards and crisis situations and we respond to disasters and conflicts to save lives and alleviate suffering. In the Netherlands with more than thirty thousand volunteers and internationally through technical assistance, supplies and money. Together we act before, during and after disasters to meet the needs and improve the lives of vulnerable people.
We do this without regards to nationality, race, religious beliefs, class or political opinion. Our seven principles guide our humanitarian work: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
The International Assistance department is responsible for all Netherlands Red Cross international support for victims of disasters and conflicts and for vulnerable people exposed to hazards.
The International Assistance department has opened a vacancy for a:
Organisational Development coordinator - Caribbean Branches
The Hague, full time, 1 year
We are looking for someone with an analytical mindset and pragmatic approach. Someone who likes to analyse a situation, look for structural solutions and is able to that in close cooperation with others. Project management skills are key, as well as good relationship management capacities and a drive to work and uphold our humanitarian goals and principles.
Purpose of the position
The Caribbean branches are geographically spread over a vast region dealing with a challenging context and recurrent hazards. This requires a strong and stable organizational set-up of each of these branches in order to be able to provide qualitative and timely services to the vulnerable communities.
You will be based in the Netherlands to allow efficient and effective coordination with the different units at NLRC headquarter and to provide guidance to the team members there. At the same time the function will require frequent travel to the islands to familiarize with the local context, the capacity and the challenges of each branch. You report to the regional coordinator for the Caribbean branches who is currently based in Curaçao.
Each of the Caribbean islands of Aruba, Bonaire, Curacao, Saba, Sint-Eustatius and Sint-Maarten has an active Red Cross branch. These six overseas branches are part of the Netherlands Red Cross (NLRC) National Society and focus on direct emergency aid after disasters and the provision of assistance to vulnerable groups on the islands. They have an auxiliary role to the local authorities.
Aruba, Curacao and Sint Maarten are independent countries within the Kingdom of the Netherlands while Bonaire, Saba and Sint-Eustatius are special municipalities of the Netherlands. Regardless of the political structure of the islands the six overseas branches are all equal partners. They are all autonomous associations with their own board, management and council of members within the NLRC national society. This position follows out the longer term strategic plan of the Caribbean desk in which we focus on supporting the organisational development of the branches.
The aim of this position is to liaise between the different Caribbean branches and the different support services based in the Netherlands Red Cross headquarter to ensure adequate support is given to the specific organizational needs of the Caribbean branches within the framework of the Netherlands Red Cross national society. Hereby taking into account the particularity of the small-island context of each branch. To achieve this, the OD coordinator must be able to easily engage with the branches, identify and agree on the organisational challenges and look for structural and sustainable solutions.
The way of working is a project management approach with clear objectives and set timelines. Some deliverables have been determined for this role, in the lists below. These are the longer term goals for this role and/ or continuous responsibilities. It is key that process and procedures are also fit for emergency situations, and you are expected to support from the Hague during times of emergency as well.
Strategy and governance
You monitor the work plan, budget and annual report provided by the Caribbean branches as part of the annual planning and control cycle. Together with advisors and technical experts from other units you see how this information fits within the financial sustainability roadmap and look for new opportunities and challenges to strengthen the sustainability of the branches. In the meanwhile, you ensure compliance with relevant NLRC and Federation policies.
Program and project management
You manage the multi-year organisational development program being implemented on all six Caribbean islands and ensure that the program reflects the specific needs of each branch. You shape and adapt the program in such a way that it addresses the current needs and capacities of the branches itself and it fits with their longer term strategy to achieve their mission. Your position might require direct management of temporary field staff which are part of the OD program and stationed in the Caribbean region or in the Hague depending on the programmatic needs.
Relationship management is a key element as you are the link between the branches and the colleagues in the Hague on many levels and for a variety of departments (for example HR, Finance, Communication, Fundraising, etc.). You are expected to function as a back-up for the regional coordinator and act as his or her replacement during absence.
Your aim is to improve the documentation and follow-up of critical procedures and processes both within the Caribbean branches and within the Caribbean desk to allow activities to run smoothly. You do so by supporting the development of a business continuity plan for each branch as well as strengthening the capacity in digitalization and volunteer management. You develop and coordinate the onboarding and training of branch managers and board members.
During emergencies you should be able to support from the Hague by strengthening the coordination of services provided by support units.
- Relevant diploma of higher education or equivalent qualification within a relevant field within the sector of business management;
Skills and experience
- Minimum of 10 years of work experience;
- Minimum of 5 years of project management experience, including supporting and training decentralized staff;
- Proven experience in the field of organizational development and/or business management;
- Proven skills in operational planning, budgeting, monitoring and reporting for an emergency response;
- Knowledge and understanding of the Caribbean context and the challenges on the Caribbean islands which are part of the Kingdom of the Netherlands is an advantage;
- A good command of the English language both verbally and in writing;
- A good command of Dutch, Papiamento or Spanish language both verbally and in writing is a strong advantage;
- Proficient in Microsoft Office tools;
- Availability to travel regularly with longer term stay in the Caribbean region.
Note that a work and residence permit for the Netherlands is required.
- Excellent interpersonal and diplomatic skills, able to build effective relationships in different cultural settings;
- Excellent analytical and problem-solving skills with independent decision-making capacity;
- Ability to develop clear goals and steer team towards results, observing deadlines;
- High degree of integrity, discretion, and personal conduct;
- Ability to coach/train others as well as be open to learning from others;
- Strategic thinking;
- Quick learned, flexible and adaptable to changing working conditions;
- Stress resistant;
- Team player.
- A full time appointment (based on 40-hour work week) with the possibility of extension depending on the needs in the field, available funding and a positive evaluation.
- A flexible and human centered working environment in an international environment with a variety of international organizations.
- Well balanced employment conditions with space for initiative and development.
- A challenging position based in the Netherlands with regular travel to the Caribbean region.
Remuneration: the salary scale level is set at scale 12 as mentioned in the CAO, depending on education level and experience. (min. € 3.947,37 until max. €5.239,87 gross per month on the basis of full time employment).
Our office is in the Hague, walking distance from the Laan van NOI station. Based on our re-work concept you work partly from home and partly from the office. We regularly meet colleagues on the work floor but also online via Teams to discuss cross functional issues and to stay connected to each other.
Please send your resume in English and letter of motivation with reference to Shelly Jonker before 15th of January by applying through the following link: https://werkenbijhetrodekruis.inhroffice.com/nl/job/258406/apply.
Tentative planning: Initial first round of interviews are scheduled between 16th and 31st of January 2023, online assessment between 1st and 7th of February 2023 and second round of interviews at latest 15th of February 2023.
For more information about the position, you can contact the regional coordinator Caribbean branches, Jeroen Van Keer, email@example.com
An assessment will be part of the selection procedure.
For more information of the work of the Netherlands Red Cross please go to and NLRC on Facebook: Facebook.com/rodekruis and Twitter: Twitter.com/rodekruis
Acquisition for this vacancy will not be appreciated