War Child
4 september 2022
AMSTERDAM, Nederland
Soort Dienstverband
Tijd per week


‘flexible, independent with excellent planning & organizational skills’

4-5 days per week for a period of 6-9 months, starting October 2022 (this date is flexible)


You are interested in working in an international organization and eager to learn. You are enthusiastic, result driven and have great communication skills.  As an intern in this role, you support the Operations and Quality officer and the Senior Advisor Organizational Development in the following areas: travel, quality management system development, sustainability management and operations in general. This is an overall internship in which you have contact with various departments. We are really looking for a Jack-of-all-trades!

Your Challenge

There is operational work to do, but you will also be involved in more tactical and strategic discussions. Obligations you may have in relation to your study, as well as your personal interests will be discussed with you in order to ensure that the time with War Child will benefit your start in the job market. 

Your responsibilities

Quality management system development and ISO9001 certification

We are working towards ISO9001:2015 and Partos 9001:2015 certification of our quality management system. You will familiarize with the significance of a QMS for planning and control, and the specific challenges for a knowledge organization. As a member of the QMS development working group:

  • Prepare for improvement actions resulting from the internal quality audit
  • Prepare for the management review
  • Prepare for the certification audit

Sustainability management

We are working on a Sustainability Policy on Environmental, Social and Governance (ESG) aspects of the organization and its work. It should be ready before the end of the year. As a member of the working group:

  • Finalize the policy
  • Create the conditions for implementation of the policy
  • Enhance the engagement of the organization in sustainability issues, notably in the area of Environmental.

Shared Operations

  • Support day to day management of the department with tasks such as communications, planning and coordination, documentation, technical support (with help of servicedesk), etc.
  • Coordinate basic procurements and invoicing
  • Support with reporting and administrative tasks
  • Support with communications and coordination with country management teams
  • Provide support in organizing meetings and events, and preparing materials for these.


  • Contribute to maintaining good relationships with the travel agency, hotels and possible new parties in order to ensure (cost-) effective arrangements
  • Assist the HR department in the travel arrangement of applicants coming to HO and to make sure that field colleagues who visit HO are well assisted.
  • Support in the development and introduction of a new booking tool.

Your opportunities

We will offer you to dive into a topic of organizational improvement that tallies your personal interest and study requirements, such as stakeholder satisfaction management, knowledge management, sustainability management, sustainability reporting, to name a few.

Your profile

  • Student of HBO or Bachelor program, with specialization IBMS, Business Administration, Marketing, Economics or similar.
  • You are enrolled in a Dutch higher education institute for the whole duration of the internship
  • Ability to produce quality work outputs within agreed priorities and to deadlines
  • Preferably, you have knowledge of NGO and/or development sector
  • Ability to maintain contacts at different levels
  • Excellent planning & organizational skills
  • Problem solving skills, can-do mentality
  • Pro-active, independent and flexible
  • Interested to work and communicate with people from various backgrounds
  • Strong teamwork and communication skills including presentation preparation and delivery
  • Excellent command of English language, both spoken and written
  • Available for 4-5 days a week
  • Available to start October 2022 for a minimum period of 6 months. (this date is flexible)

Our organisation

War Child is a medium-size development and humanitarian organization with offices in Amsterdam, Stockholm, Hamburg and nine conflict zones. The Shared Operations Department (including HR, Finance and ICT) is at the heart of the changes that have just started taken place to change from a primarily Dutch organisation to a more balanced global organisation. The Department provides services shared by all organizational units. We try to keep an informal ambiance within our office in Amsterdam, with a lot of room for creativity, inspiration and self-initiative from employees. We try to practice what we preach: dynamic, innovative, integrity focused and a drive to reach the highest possible results against the lowest possible costs.

Our conditions

We are looking for an Intern Shared Operations who will join Team Shared Operations, from October 2022 for a period of at least 5-6 months, 4-5 days per week. As intern in War Child you can count on an interesting internship, with an opportunity to learn a lot. Of course you will get guidance, but also freedom to work out your ideas. You will receive an internship allowance of € 200, - gross per month, based on 40 hours per week.

Please note that War Child interns need to be enrolled as students at a Dutch educational institution for the duration of their internship.

Please note that this internship does not suit students who are in their thesis writing semesters.

How to Apply

Interested and qualified candidates are invited to apply no later than 16 September 2022 by submitting their CV (English, max 2 pages) and cover letter using the following hyperlink: 

Intern Shared Operations (warchild.nl)

 Is this not your dream internship? Support War Child by sharing this job with your network! 

By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Criminal Record Certificate and that, if you fail to submit it, no employment relationship can be established. 

War Child is an international organisation, and we are committed to be a diverse and inclusive employer, placing human and child rights at the centre of our existence and work.  We hire our new colleagues based on their talents, competences and shared values; we do not distinguish them based on their age, gender and gender identity, race, color, ethnicity, religion, culture, sexual orientation, disability etc. 

The safety of children and youth is a paramount and essential to War Child’s work. War Child has a zero tolerance policy towards any form of abuse. To prevent placing children and youth at any risk this subject is addressed in our recruitment and selection procedures. Moreover, the accepted candidates will be required to state their commitment/ intent to be aware, consider and adhere to the minimum standards applicable in development and humanitarian settings, such as humanitarian values and principles, Sphere Humanitarian Charter, Standards in the Humanitarian Standards Partnership, Core Humanitarian Standard, International Humanitarian Law, Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief and IASC Six Core Principles Relating to Sexual Exploitation and Abuse. 


  • Only applications received via our website are processed.
  • If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time are not processed.
  • It could be that during our selection process the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application will remain active.


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