Oxfam Novib
10 juni 2022
Den Haag, Nederland
Soort Dienstverband
Tijd per week


About Us

Oxfam is a global movement of people working together to end the injustice of poverty. This means that we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 21 organisations (affiliates) plus the Oxfam International Secretariat, all working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. All our work is led by our core values: Empowerment, Accountability, Inclusiveness, Courage, Solidarity and Equality.

General Information

Deadline for Applications: 1 July 2022 (midnight, CET)

Unit: Integrity Unit

Department: Finance and Operations

Duty Station: The Hague, The Netherlands

Job Grade: Salary Scale 8

Working Hours: 36 hours per week

Description of the Department

The Finance and Operations Department has the core responsibility to deliver on enabling operational services that help the organisation achieve its impact goals and ensure that it fulfils its external regulatory requirements. The department consists of four functional units (ICT and Facilities; Integrity; HR, People and Culture; Corporate Finance, Quality and Control), one expertise unit (Project and Donor Compliance) and an Executing Affiliate (EA) unit (EA Global Business Support) where business support to our EA country offices are clustered.

Purpose of Unit

The Integrity Unit is an independent unit in Oxfam Novib reporting directly to the Board of Directors that supports the effective oversight of Oxfam Novib’s operations in The Hague and in countries where Oxfam Novib is the Executing Affiliate for the Oxfam confederation. The Unit provides a key function in ensuring that all Oxfam Novib staff and associated third parties observe and perform their functions consistent with the highest standards of integrity required by the Code of Conduct through fostering a culture of ethics, transparency and accountability.

The Integrity Unit works to deter, detect, prevent and respond to serious misconduct committed by Oxfam staff or associated third parties. This includes: safeguarding misconduct (such as sexual exploitation or abuse, sexual harassment or child abuse), corruption misconduct (such as fraud, theft, bribery, money laundering, terror financing, aid diversion or nepotism), and interpersonal misconduct (such as bullying, intimidation, non-sexual harassment or discrimination). The Unit is responsible for conducting investigations into allegations of serious misconduct and supports policy development, awareness-raising, capacity strengthening and integrity risk management and mitigation globally.

Job Summary

With strong analytical, written communication skills and understanding of the confidentiality of the information, the Reporting and Support Officer is responsible for the management of the Integrity caseload and sharing reports with relevant stakeholders.

Tasks & Responsibilities

Overall responsibility

Oxfam Novib is currently looking for an Integrity Reporting and Support Officer to join our dedicated Integrity Unit to help strengthen Oxfam Novib’s accountability, transparency, and contractual compliance in relation to integrity incidents. The Integrity Reporting and Support Officer will report to the Integrity Manager. In this role, you will play an important role by ensuring the administrative and organizational planning, monitoring, and documentation of our integrity and policies, procedures and trainings. You will also strengthen Oxfam Novib’s accountability, transparency and contractual compliance through reporting allegations of sexual misconduct, corruption and other unwanted behaviour, outcomes, and actions taken following the completion of an investigation, to Oxfam Novib’s institutional donors and to relevant Oxfam Affiliates. Experience in and understanding of upholding confidentiality is essential.

The Reporting and Support Officer will:

On Donor Reporting

  • Ensure accurate record-keeping and information sharing on incidents both internally and externally to donors and national authorities always maintaining the highest levels of confidentiality;
  • Ensure compliance with various reporting obligations and responsibilities to different stakeholders, including donors and/or national authorities as applicable.

On Case and Information Management

  • Ensure confidentiality of information, safeguard the safety of the survivor / complainant, protect the integrity of the investigation, and mitigate risks associated with disclosure;
  • Manage and improve a secure misconduct database and donor reporting database;
  • Creating caseload reports on quarterly and annual bases.
  • Manage the reception of complaints and incident;
  • Responsible for providing referencing to HR reference check requests.

On support

  • Support improvement of Oxfam Novib’s investigations and prevention work;
  • Support the drafting of policies, guidelines and protocols;
  • Support Oxfam’s risk management processes;
  • Provide logistical and administrative support to the Integrity Unit’s investigations, trainings or other awareness raising activities;
  • Manage consultancy contracts, procurement processes and monitor the terms and approval of the payments.
  • Represents the Integrity Unit in discussions with other units for matters related to finances, procurement, IT, and others;
  • Performs any other tasks as assigned by the Integrity Unit Manager.

At Oxfam, we believe that every aspect of our work can lead to a positive outcome. If you have the same opinion, together with the ability to meet the challenges involved, this role offers scope for immense personal fulfilment as well as outstanding opportunities to develop your career.

Knowledge and Experience


A university degree or equivalent in a relevant field (e.g., social sciences, development sciences or related field) or at least 5 years of qualifying work experience in lieu.


At least 3 years of experience in administration, development or humanitarian project management and/or integrity setting is required.


Excellent English language skills (oral and written). Fluency in a language other than English considered an asset (French or Dutch preferred).

Skills and Abilities

  • Strong knowledge and experience in database management and maintenance;
  • Strong knowledge and experience in analysing quantitative and qualitative data
  • Written and oral communication skills;
  • Experience in and understanding of upholding confidentiality;
  • Ability to plan workload and demonstrate accountability for outputs with minimal direct supervision.
  • Good organizational skills including accuracy, consistency, attention to detail, commitment to meet deadlines, tenacity, and the ability to work under pressure.
  • Proven ability to work effectively with others - including in a multicultural, international team.
  • Good knowledge of SAP and Microsoft Excel. Proven knowledge of computerised systems; high degree of computer literacy and word processing.

What we offer

For initial appointments, Oxfam Novib offers a contract of maximum one year (including a one-month probationary period) with possibility of extension. The position is based in The Hague, The Netherlands. Oxfam is committed to providing a fair compensation package a competitive, fair and comprehensive pay and benefits package that is justifiable to our donors. This position is classified in scale 8. The gross salary range is between € 2.686 to € 4.132, on the basis of 36 hours per week. Benefits typically include annual pay increases, performance-related salary increases, holiday allowance, contributions to commuting costs, vacation days, parental, care and special leave, a private bicycle scheme, pension scheme, etc.

Additional Information

  • If you have any questions about the job description, please contact Laurence Carrier-Desjardins, Unit Manager, at l.carrier-desjardins@oxfamnovib.nl.
  • Only applications submitted before the closing date and through our recruitment portal will be considered. Only applicants under serious consideration for a post will be contacted.
  • This vacancy is posted both internally and externally at the same time, however with equal suitability, the internal candidate will be preferred.
  • Although we are currently working remotely, upon appointment, you will be expected to be located in the duty station and to have a valid work permit. Oxfam Novib is unable to provide visa sponsorship at this time.
  • Applications from qualified candidates from all gender identities, sexes, sexual orientations, races, colours, religions, cultures, abilities, etc. are encouraged.
  • Oxfam aims to attract a diverse mix of talented people that share our standards, values, principles, and are committed to prevent and eradicate any type of misconduct including sexual harassment, exploitation and abuse, any other type of misuse of power or lack of integrity and financial misconduct. We are committed to promoting the welfare of children, young people and adults. High priority is placed on ensuring that only those who share and demonstrate our values are recruited to work for us.
  • All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism, finance checks, or integrity screenings/references relating to misconduct and disciplinary actions in prior employment.
  • Oxfam Novib retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description.
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