War Child
21 juli 2022
AMSTERDAM, Nederland
Soort Dienstverband
Tijd per week


We are looking for an innovative business analyst to support the organization in optimizing and automating business processes, improvements of existing and new requirements and the management of our Information System


Your Challenge

At War Child Holland (WCH) we work to improve the resilience and wellbeing of children living with violence and armed conflict. War Child uses MS365, Salesforce and Unit4 as our main business information systems across the entire organization and is developing a data platform to support our scaling ambitions.


As functional lead - business analyst you are responsible for optimizing and automating business processes and access to information for all functional areas in the organization by using management information systems and data platforms, and for optimizing the usage of the systems.


In addition, you will participate in organisational change projects and will be involved in a wider range of digital innovation projects focused on data and the scaling of War Child's work.


As Functional lead - Business Analyst  you are a part of the ICT department, and you report to the Head of IT.  You will be the linking pin between the business and ICT department, subject matter experts in different areas and other stakeholders.


The role is stationed in our Amsterdam office (successful candidate needs to be eligible to work in the Netherlands).


Your responsibilities


  • Signalize, initiate and action process improvement possibilities, participate in and provide advice on information management projects.
  • Maintain helicopter overview on War Child processes, pro-actively signalize and potential overlaps and solutions across functional and departmental domains.
  • Translate business processes to usable cases and system requirements, translate user needs to system developers and system solutions.
  • Act as lead contact within the IT team for day-to-day queries / escalations / guidance on functional matters.
  • Co-develop and optimize Information Technology related policies and procedures and coordinate and ensure their implementation and adherence.
  • Recognize and drive operational areas for change and improvement.
  • Actively ensure all regulatory requirements are fulfilled.
  • Advise and support leadership on operational decision making / planning.



Your Profile

  • WO level of working and thinking, in the area of Business and/or Information Management.
  • 3-5 years of relevant working experience as a functional lead, business analyst or similar role.
  • Change management competencies for sustainable and successful change.
  • Stakeholder management skills on all levels.
  • Experience with project management methodologies and with leading projects.
  • Knowledge and understanding of business processes and services of the organization.
  • Knowledge of managing and optimizing information systems, and development and optimization of data structures and/or business intelligence solutions.
  • Affinity with digital innovation projects and technologies.
  • Knowledge and experience in the field of information security and data protection.
  • Flexible, accurate and hardworking, both independently and in a team environment, able to cope with a high pressure, multi-tasking environment with changing priorities.
  • Structured and have organizational talents.
  • Excellent verbal and written expression skills, fluent in Dutch and English (spoken and written).
  • Ability to interact with people from a wide diversity of backgrounds and cultures.
  • Fully support War Child’s mandate and mission.
  • Available for 32-40 hours per week.
  • Eligible to live and work in the Netherlands.



Our offer

  • Salary range from € 3362 to € 4349 gross per month, based on 40 hours per week. (the exact step determined by the years of your relevant working experience).
  • 26 vacation days (based on 40 hours per week), plus 2 additional fixed free days.
  • Vacation allowance of 8% of the annual salary.
  • A contributory pension scheme, fully paid by War Child.
  • Possibility to combine working from home with work in the office.
  • Laptop to work from any location and mobile phone contribution of € 25 per month.
  • Possibility to follow (online) trainings and/or courses and attend War Child’s events.
  • Good atmosphere, great colleagues and of course the meaningful purpose of our work!


Our Organisation

War Child is a dynamic organization. We try to keep an informal ambiance within our office, with a lot of room for creativity, inspiration and self-initiative from employees. We practice what we preach: dynamic, innovative, integrity focused, and a drive to reach the highest possible results against the lowest possible costs. War Child Holland offers a challenging job in an inspiring workplace in Amsterdam.


How to Apply

Interested and qualified candidates are invited to apply before August 5th  2022. Make sure to upload your English CV (maximum of two pages) and cover letter by using the following hyperlink:




Please mention where you found this vacancy.


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By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Certificate of Conduct and that, if you fail to submit it, no employment relationship can be established.


War Child is an international organisation, and we are committed to be a diverse and inclusive employer, placing human and child rights at the centre of our existence and work.  We hire our new colleagues based on their talents, competences and shared values; we do not distinguish them based on their age, sex, gender and gender identity, race, color, ethnicity, religion, culture, sexual orientation, disability etc.



The safety of children and youth is a paramount and essential to War Child’s work. War Child has a zero tolerance policy towards any form of abuse. To prevent placing children and youth at any risk this subject is addressed in our recruitment and selection procedures. Moreover, the accepted candidates will be required to state their commitment/ intent to be aware, consider and adhere to the minimum standards applicable in development and humanitarian settings, such as humanitarian values and principles, Sphere Humanitarian Charter, Standards in the Humanitarian Standards Partnership, Core Humanitarian Standard, International Humanitarian Law, Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief and IASC Six Core Principles Relating to Sexual Exploitation and Abuse.



  • Only applications received via our website are processed.
  • If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time are not processed.
  • It could be that during our selection process the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application will remain active.


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