Business Analyst

Do you want to fight for equality? Tackling inequality at its roots, together with colleagues, our partner organizations and activists in more than 90 countries? To change the systems behind it, once and for all!

Oxfam Novib stands behind the people who stand up for equality. Together, we fight for a world where everyone has equal opportunities, regardless of gender, ethnicity or skin color. A world where everyone feels safe; where income gaps are shrinking instead of growing, where climate change is tackled in a firmer and more honest way.

Equality is the common thread in our work and projects, both internally and externally. We recognize that our team of colleagues can become even more diverse, and that only with a diverse team can we gain a broad perspective on the world. Therefore, we want to encourage everyone who hesitates to apply, no matter the reason. Our aim is to create an environment where everyone not only feels welcome, but where diversity is embraced and celebrated. Let's strive together to build a team that offers a rich variety of perspectives, enabling us to achieve an inclusive and inspiring work environment.

Apply and become part of Oxfam Novib!

Job description

As a Business Analyst your main tasks include gathering requirements, identifying key issues, recommending solutions, and ensuring that the solutions provided effectively address the organization's challenges. To excel in this role, you need to possess a natural analytical mindset and the ability to communicate complex ideas to non-technical users. You'll be joining the ICT & Facilities unit, specifically the Business Intelligence Team, alongside a Team Lead and two other Business Analysts. As part of your role, you'll actively participate in various projects throughout the organization, fostering strong relationships with IT colleagues, internal staff, and external stakeholders. Reporting directly to the Manager of ICT & Facilities, you'll play a vital role in driving impactful solutions.

The department and unit
The Finance and Operations Department has the core responsibility to deliver on enabling operational services that help the organization achieve its impact goals and ensure that it fulfills its external regulatory requirements. The department consists of four functional units (ICT and Facilities; Integrity; HR, People and Culture; Corporate Finance, Quality and Control), two expertise units (Compliance and Risk Support Unit (CORE) and Project Management Support (ProMt)) and an Executing Affiliate (EA) unit (EA Global Business Support) where business support to our EA country offices are clustered.

Key responsibilities

• Identify business needs and expose new (IT) opportunities and help the business use technology intelligently.
• Effectively communicate insights and plans to cross-functional team members and management.
• Create process mapping for current state and future state scenarios.
• Evaluate business processes, uncover areas for improvement, anticipate requirements, and develop business cases.
• Conduct workshops and presentations to share ideas and findings.
• Inventorize user stories and bundle them in epics.
• Translate conceptual user stories into functional requirements in a clear manner that is comprehensible to developers/project team.
• Ensure requirements are addressed in order of priority. Ensure adherence to the business objectives learned from the requirements sessions.
• Create and maintain documentation and process flows in line with Business Analysis best practices.
• Work closely with users, team members, suppliers, developers and management.
• Take part in IT projects and organizational initiatives.
• Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
• Participate in advancing Oxfam Novib’s DEI goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the organizational challenges in alignment with Oxfam Novib’s values.
• The first large project you will contribute to is the implementation of a new finance system.

Who are we looking for?

• Relevant qualification at bachelors or master level, e.g. Business Administration or Business Information Technology.
• 3+years of proven experience in the area of Business Analysis, process management and system development.
• Proven analytical and conceptual thinking skills.
• Practical experience generating process documentation and reports.
• Excellent communicator with the ability to translate data into actionable insights.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• The ability to multitask and ability to adapt in a complex and changing work environment.
• An excellent command of the English written and spoken. Proficiency in the Dutch language is appreciated but not required.
• Experience with SAP, Salesforce, Microsoft tooling, Azure, SQL, Confluence and Jira is a pre.
• You have a valid permit to live and work in the Netherlands.

Working at Oxfam Novib

• All our work is guided by our core values: Empowerment, Accountability, Inclusiveness, Courage, Solidarity and Equality.
• At Oxfam Novib, we work according to the Feminist Principles - Oxfam Policy & Practice.
• Oxfam Novib is committed to offer you a motivating work environment at our offices in The Hague. We offer a one-year contract from start (including a 1-month trial period), with the possibility to extend.
• Oxfam Novib offers an attractive and honest benefits package, including a year-end allowance and yearly pay increase from the Collective Labor Agreement. Moreover, we offer complementary options to choose from. The salary range for this position is set in scale 9 with a salary range between €3.112,- and €4.788,- gross based on 36 hours a week.
• We are currently working hybrid (50% in the office in The Hague and 50% at home).
• Oxfam Novib is based on the power of difference. That is why we aim to attract a diverse mix of talented people who share our standards, values and principles, and who are committed to prevent and eliminate any type of misconduct.
• We have an active policy against sexual harassment, exploitation and abuse, any form of abuse of power or lack of integrity and financial misconduct. This subject will be covered in our application and selection process.

Additional information

• Do you believe that this is the job you are looking for? Then we would love to meet you! Please send your resume and cover letter via our application portal.
• If you have questions regarding the position, please contact Mariska Bodewes, Interim Corporate Recruiter via Mariska.bodewes-vanes@oxfamnovib.nl
• Only applications received before the closing date 21 April 2024 and submitted via our application portal will be considered. Don't wait too long to apply, as we may begin interviews as soon as we receive suitable candidates. If we find our ideal candidate early in the process, the position may close before the specified deadline.
• This job opening is posted internally and externally, simultaneously. Internal candidates are given preference if they possess sufficient qualifications or these can be obtained in short term. We believe it’s important in our organization that our employees are offered maximum opportunities for growth in new themes and competencies. Priority for internal candidates supports this.
• At the time of a contract offer, it is necessary for Oxfam Novib to request valid references. Our candidates will be subject to appropriate screening checks, including criminal records and terrorism, financial checks or integrity screenings/references.
• Oxfam Novib reserves the right, to its sole discretion, not to make agreements regarding this job opening, make an agreement in a lower level, or make an agreement with an amended job description.
• Qualified candidates residing in the Netherlands, or other EU/EEA countries and who are willing to relocate to the Netherlands at their own expense and responsibility, are encouraged to apply.
• Oxfam Novib is unable to provide visa sponsorship at this time.